F.A.Q

General Questions

1. What is Phoneix Language School?

Phoneix Language School is a premier English language school in Malta, offering a range of courses for students, professionals, and tourists looking to improve their English skills in a dynamic and immersive environment.

Our school is located in Malta, a beautiful Mediterranean island known for its English-speaking environment, cultural heritage, and excellent climate.

Yes, our school is fully accredited by recognized educational bodies, ensuring high-quality teaching and internationally accepted certification.

The minimum age for adult courses is 16 years old. However, we also offer junior programs for younger students during summer programs.

Our classes typically have 6-12 students, ensuring personalized attention and a better learning experience.

No, we offer beginner-level courses (A1) for students with little or no prior English knowledge.

Yes, all students receive a certificate of completion, indicating their level and course duration.

Fluency depends on the individual, but on average, students progress one CEFR level every 8-12 weeks with regular practice and immersion.

Yes! We encourage prospective students to visit our school, meet our staff, and experience a trial class before making a decision.

Absolutely! English is one of Malta’s official languages, making it an ideal location for learning while enjoying the Mediterranean lifestyle.

Courses & Enrollment

1. What types of courses do you offer?

We offer General English, Business English, Exam Preparation (IELTS, TOEFL, Cambridge), One-on-One Lessons, and Intensive Programs for professionals and students.

You can register online via our website, visit our office, or contact our admissions team via email or phone.

All new students take a placement test before starting their course to ensure they are placed in the right level.

Yes, if you feel the course level is not suitable, you can request a change after discussing it with your teacher.

Courses range from 1 week to 6 months, depending on your needs and goals.

Yes, we offer One-on-One private lessons, tailored to your personal learning needs.

Yes, we provide online English courses for students who cannot attend in person.

Yes! You can combine General English + Business English or add private lessons for a more customized experience.

No, we welcome students of all ages who want to improve their English skills.

This depends on your nationality. EU citizens do not need a visa, while non-EU students may require a Student Visa (see visa section).

Visa & Travel Information

1. Do I need a visa to study in Malta?

Visa requirements depend on your nationality. EU students do not need a visa, while non-EU students require a Student Visa for courses longer than 90 days.

You must apply at the nearest Maltese embassy or consulate, providing documents such as a school acceptance letter, financial proof, and accommodation details.

Visa processing usually takes 4-6 weeks, but we recommend applying at least 2 months in advance.

Yes, students can work up to 20 hours per week if they are enrolled in a long-term course (more than 90 days).

If your visa is denied, you may appeal the decision or request a refund (subject to our refund policy).

Yes, all students must have health and travel insurance covering their stay in Malta.

If you extend your course, you may need to renew your visa depending on your nationality.

Yes, Malta is considered one of the safest countries in Europe, with a low crime rate.

If you have a Schengen Visa, you can travel to 26 European countries.

Malta has excellent healthcare facilities. You can go to a public hospital or private clinic if needed.

Accommodation

1. What types of accommodation does Phoneix Language School offer?

We offer host family stays, student residences, shared apartments, and hotel accommodations, depending on your preference and budget.

You can request accommodation when registering for a course. Our team will provide options and pricing based on availability.

Yes, if you are not satisfied with your accommodation, we can help you switch to another option, depending on availability.

  • Host Families: Half-board or full-board meals included.
  • Student Residences & Apartments: Self-catering.
  • Hotels: Options include breakfast, half-board, or full-board.

Yes, you can choose private accommodation or request to stay in the same student residence/apartment with a friend.

Yes, utilities are included in host family stays and student residences. In some shared apartments, utilities may be charged separately.

Most accommodations are 5-30 minutes away by public transport.

  • Host families & hotels: Provided.
  • Student residences & apartments: Bedding included, but bring your own towels.

Yes, all accommodations have house rules regarding guests, quiet hours, and cleanliness, which will be provided upon check-in.

Yes, but extensions depend on availability, so early notice is recommended.

Payments & Discounts

1. What payment methods do you accept?

We accept credit/debit cards, bank transfers (EFT, SWIFT), and cash payments.

Yes, all courses must be paid in advance to confirm enrollment.

Yes! Students who book at least 2-3 months in advance receive a discount.

Yes! Groups of 2 or more students get a special discount on tuition fees.

Refunds depend on our cancellation policy. Usually, a partial refund is available if you cancel before the course starts.

No, full payment is required before starting your course.

Yes, all students receive books and learning materials.

Yes, we organize scholarship exams where students can earn discounts or free tuition.

Yes, we offer holiday discounts, summer promotions, and referral bonuses.

Yes, all students receive an official receipt and invoice after payment.

Student Life in Malta

1. What is it like to study in Malta?

Malta offers a friendly international environment, rich cultural history, and great weather year-round.

Yes! We have social events, conversation clubs, and group activities to help students connect.

Yes, English is an official language and is spoken everywhere.

Valletta, Mdina, Blue Lagoon, Gozo, St. Peter’s Pool, and the Three Cities.

We organize boat trips, sightseeing tours, beach parties, and cultural excursions.

Malta is affordable compared to other European countries, but living costs depend on lifestyle choices.

Yes, students on long-term visas can work up to 20 hours per week.

Paceville (St. Julian’s) is the main nightlife district with bars, clubs, and restaurants.

Yes, Malta is one of the safest countries in Europe with low crime rates.

Malta has affordable bus services and ferries, but taxis and rental scooters are also popular.

Exam Preparation

1. Which exam preparation courses do you offer?

We offer IELTS, TOEFL, Cambridge (PET, FCE, CAE, CPE), OET, and Business English Exams (TOEIC, BULATS).

It depends on your level, but most students need 8-12 weeks of preparation.

Yes, all exam courses include practice tests and real exam simulations.

Yes, our instructors are certified exam trainers with years of experience.

Yes, we provide one-on-one coaching for targeted exam strategies.

Yes, IELTS, TOEFL, and Cambridge exams can be taken at official test centers in Malta.

  • IELTS: Minimum 6.5 for university admission.
  • TOEFL: 80-100 for university programs.

We use official Cambridge, IELTS, and TOEFL books along with past exam papers.

New classes start every month.

Yes, you can take a mixed course to improve general skills and prepare for an exam.

Social & Cultural Activities

1. What types of social activities does the school organize?

We offer a variety of activities, including city tours, beach days, boat trips, sports events, conversation clubs, and cultural excursions.

Some activities, like conversation clubs and school events, are free, while others, such as tours and excursions, may have a small fee.

We have weekly activities and special events during holidays and festivals.

Yes! Some of our language exchange and cultural discussions are available online.

  • Valletta: Malta’s capital and a UNESCO World Heritage site.
  • Mdina: The Silent City, with medieval streets and breathtaking views.
  • Megalithic Temples: One of the world’s oldest free-standing structures.
  • The Three Cities: Historic harbor towns with stunning architecture.

Yes! Some of the most famous festivals include:

  • Malta Carnival (February) – Colorful parades and street performances.
  • Isle of MTV (June-July) – A huge free music festival.
  • Village Festas (Summer months) – Fireworks and local celebrations.
  • Notte Bianca (October) – A night-long cultural event in Valletta.

Malta has beautiful beaches, including:

  • Golden Bay (Sandy beach with great sunsets)
  • Mellieha Bay (Largest sandy beach in Malta)
  • Blue Lagoon (Comino Island) (Crystal-clear turquoise waters)
  • St. Peter’s Pool (Natural rock pool, great for cliff jumping)

Yes! Diving, snorkeling, kayaking, jet skiing, and boat tours are popular activities.

Yes! We organize weekend trips to Gozo, Comino, and other cultural landmarks.

You can sign up at the school reception or online through our activity calendar.

Transportation in Malta

1. What are the main types of transportation in Malta?

The main transport options include:

  • Public buses (Tallinja)
  • Taxis & ride-sharing apps (Bolt, Uber, eCabs)
  • Ferries & boat services
  • Car, bike, and scooter rentals
  • Single bus ticket: €2.00 (winter) / €2.50 (summer)
  • Tallinja Student Card: €26/month (unlimited travel)
  • Tallinja Adult Card: €39/month (unlimited travel)

Yes! You can rent bikes and e-scooters through apps like Whizascoot, Bird, and Bolt.

Taxis can be expensive, but using ride-sharing apps (Bolt, Uber, eCabs) is much cheaper.

  • Taxi: €15-€25 depending on location.
  • Airport bus (X1, X2, X3, X4): €1.50-€2.00 per trip.
  • Pre-booked airport shuttle: Cheaper than taxis (€10-€15).

Driving is on the left side of the road, and parking in busy areas like Valletta and Sliema can be difficult.

Yes! Popular ferry routes include:

  • Sliema ⇄ Valletta (€2.00 one way)
  • Gozo ⇄ Malta (Cirkewwa) (€4.65 one way)
  • Comino (Blue Lagoon) tours (€10-€15 round trip)

You can take the Gozo Channel Ferry from Cirkewwa to Gozo, which costs €4.65 for foot passengers.

Yes! Weekend night buses (N routes) operate between main nightlife areas and major towns.

The best option is getting a Tallinja Student Card for unlimited bus travel at a low cost.

Other

1. Do I need to bring my own laptop for studying?

Not necessarily, but having a personal laptop can be useful for assignments and online resources.

Yes! Free high-speed WiFi is available throughout the school.

You need:

  • A valid passport
  • A completed registration form
  • Visa documents (if applicable)

Yes! You can extend your course anytime, depending on visa conditions and availability.

Yes! We provide career guidance and business English courses to help students apply for jobs.

Yes, Malta has excellent healthcare services. EU students can use the European Health Insurance Card (EHIC), while non-EU students should get private health insurance.

  • Summer: Hot and sunny (28-35°C)
  • Winter: Mild (10-18°C)
  • Over 300 days of sunshine per year!

In most cases, you must apply for a student visa from your home country before arriving.

Yes! Malta is a popular destination for remote workers, offering a Nomad Residence Permit for non-EU freelancers.

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